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Your privacy and account security come first at roni86

We handle your personal information with the same care we put into every withdrawal and deposit.

Data encrypted end-to-endNo third-party resellingYour account stays yours
roni86 Your privacy and account security come first at roni86
REACH OUR TEAM

Privacy questions? Here's how to contact us

Email Support Send privacy inquiries to our data team at [email protected]. We respond within 24 hours on weekdays. Include your account username and the specific data or policy question you need clarified.
Live Chat — Business Hours Open the chat widget in your account lobby, Monday to Friday 09:00 to 18:00 Jakarta time. Our support staff can walk you through your data rights and how to request account information export.
Account Settings — Self-Service Log in to roni86, go to Account > Privacy & Data, and view your stored information, contact preferences and cookie settings. Change notification frequency or request a data download directly from this page.
DATA SECURITY

How we protect your privacy every day

Encryption & Storage

All personal data is encrypted using industry-standard TLS 1.3 protocols. Payment details and account credentials are stored in separate secure vaults with automatic backups. Only authorised staff access these systems, logged and audited monthly.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytical cookies to measure how you navigate the lobby. Third-party tracking cookies are never placed without your consent. Adjust your cookie settings in your account dashboard under Privacy Preferences.

Account Access & Verification

When you request your data or make account changes, we verify your identity through a second factor—either email confirmation or SMS to the number on file. This two-step check prevents unauthorised access to your private information.

Data Retention Timeline

Active account data is held for the duration of your membership. After you close your account, we retain transaction records for seven years (for compliance), but gameplay and personal details are deleted within 90 days unless you request longer retention.

Your Data Rights

You can request a copy of all your stored data, correct inaccurate information, or ask us to delete non-compliance records. Submit requests via email or your account settings. We process standard requests within 14 days; complex requests may take up to 30 days.

Policy Changes & Notification

If we update this privacy policy, we'll notify you by email and post the changes here with a clear effective date. Continued use of your account after the update means you accept the new terms. You can review all previous versions in our policy archive.

Your privacy questions answered

Yes. Log in to your account, go to Privacy & Data, and select 'Download My Information'. We'll email you a complete file with your profile, transactions, gameplay history and contact preferences within five business days. You can also contact our support team to request this export by email.

Your payment details never reach our servers. When you deposit or withdraw, the payment gateway handles the transaction directly between your DANA, OVO, GoPay or QRIS wallet and your roni86 account. We receive only a confirmation code, not your card or wallet credentials. All transfers are encrypted.

Only you and roni86 staff (where necessary for account support, fraud investigation or compliance) can view your data. We never share gameplay history, betting records or contact information with other players, advertisers or third-party companies. Your account is private.

Personal information like your name, email and phone number is deleted within 90 days. Transaction records are kept for seven years to meet legal requirements, but we stop using them for any other purpose. You can request permanent deletion of transaction data if allowed by local law.

We monitor our systems 24/7 for suspicious activity. If a breach occurs, we notify affected account holders by email within 24 hours and post a transparent update on this page. We'll tell you exactly what happened, what data was accessed and what steps we've taken to prevent it happening again.

Yes. In your Account Settings under Privacy Preferences, you can disable analytical cookies, third-party cookies and marketing emails. Functional cookies (login, security) cannot be turned off as they keep your account secure. Changes take effect immediately and apply across all your sessions.

We share only the minimum necessary information. Game studios see your username and session ID to stream your table, not your personal details. Payment providers (DANA, OVO, GoPay, QRIS) receive transaction data only—they never get your gameplay history or contact info. No third party sells your data onward.