Can I close my account whenever I want?

Yes. You can request account closure through the account settings menu or by emailing support@roni86.xyz. Closure is immediate, and any remaining balance will be withdrawn to your registered payment method within two business days.

Reference

Your Rights and Responsibilities on roni86

When you open an account with us, you enter an agreement that shapes how deposits clear, how withdrawals are processed, and how your account stays secure.

Account age limitsDeposit and withdrawal rulesGame fairness and dispute handling

Explore the Lobby Read FAQ

What Our Terms Cover

roni86 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms govern how you use roni86, from the moment you register until you close your account. They cover account eligibility, which depends on local law; how deposits via DANA, OVO, GoPay and QRIS are credited to your wallet; withdrawal verification steps; and how we handle

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disputes over payouts or account access. Your account remains your responsibility — keep your password secure and log out from shared devices before you leave. We retain transaction records for seven years to comply with financial reporting requirements. If you breach these terms — such as
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by creating duplicate accounts, using another person's payment method, or attempting to exploit a game feature — we may suspend or close your account without refund of remaining balance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH YOUR ACCOUNT

How to Reach Us About Terms Questions

Live Chat Open the chat widget in the lobby. Our support team in Yogyakarta responds to account and terms questions within 15 minutes during operating hours, seven days a week.

Email Support Send account disputes or terms clarifications to [email protected]. We review all emails within 24 hours and provide a full written response.

Account Settings Update your personal details, review deposit history, or request account closure directly in your account menu. Changes take effect immediately for most settings.

DATA AND ACCOUNT SECURITY

How We Protect Your Information

Deposit Security

All payments via DANA, OVO, GoPay and QRIS are processed through encrypted channels. Your payment method is stored under industry-standard encryption and never shared with third parties.

Account Verification

When you withdraw, we verify your identity using the phone number and email on file. If details don't match, we hold the withdrawal for manual review — this protects you from unauthorized access.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to improve page speed and lobby performance. You can manage cookie preferences in your browser settings without losing account access.

Data Retention

We keep your account data, transaction history and support tickets for seven years after account closure or last activity, as required by Indonesian financial regulations.

Request Changes or Deletion

Email [email protected] to request a copy of your personal data, correct account details, or request account deletion. We respond within 14 days of receiving your verified request.

Dispute Resolution

If you dispute a payout or believe terms were not applied fairly, contact live chat or email with transaction details. We investigate within five business days and provide a resolution in writing.

Terms & Conditions FAQ

Creating multiple accounts breaks our terms. We may close all linked accounts and forfeit any remaining balance. If you've forgotten your password, use the reset link in the login page instead of registering again.

No. All deposits must come from a payment method registered in your name. Withdrawals are sent only to the same method used for deposit. Using another person's DANA, OVO, GoPay or QRIS account may result in account closure.

Withdrawals to DANA, OVO, GoPay and QRIS usually clear within two hours. Bank transfers may take up to one business day. We verify your identity before processing, which adds 10–30 minutes to the timeline.

If you believe a game result was incorrect, contact live chat with your game ID and transaction time. Our support team will review the server logs and provide a full explanation within 24 hours. If an error is confirmed, we will credit your account.

Yes. You can request account closure through the account settings menu or by emailing [email protected]. Closure is immediate, and any remaining balance will be withdrawn to your registered payment method within two business days.

We update terms only when necessary for compliance or security. Any material change is announced via email to your registered address at least 14 days before it takes effect. Continued use of your account after the notice date means you accept the updated terms.

Breaches include creating duplicate accounts, using stolen payment methods, attempting to exploit game software, collusion with other players, and accessing accounts from restricted regions where local law does not permit access. Confirmed breaches may result in account suspension or permanent closure.

Your Rights and Responsibilities on roni86

How to Reach Us About Terms Questions

How We Protect Your Information

Deposit Security

Account Verification

Cookie and Tracking Policy

Data Retention

Request Changes or Deletion

Dispute Resolution

Terms & Conditions FAQ

01 What happens if I create a second account?

02 Can I use someone else's payment method to deposit?

03 How long does a withdrawal take after I request it?

04 What if I disagree with the outcome of a game round?

05 Can I close my account whenever I want?

06 Do your terms change, and how will you tell me?

07 What counts as a breach of these terms?

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